Last revised: [date]
1. Who we are
Joust is run by Joust Plus Limited, a company registered in England and Wales under company number [number], whose registered office is at [address] (“Joust”, “we”, “us”). We are the controller of the personal information described in this policy.
If you have a question about your information, email [privacy email]. [Data protection officer, if appointed]
This policy should be read with our Terms of Use.
2. What we collect
Information you give us
| Type | What it is |
|---|---|
| Account | Your email address, first name, date of birth, gender and the genders you’d like to meet |
| Profile | Your photos and, if you add them, links to your Instagram, LinkedIn or website |
| Tournaments | Your videos, the challenges, titles and descriptions you write as a host, your picks and reactions, audio you record over a video, and your messages in group chats and match chats |
| Reports and support | What you tell us when you report someone, appeal a decision or contact us |
Information we collect when you use Joust
| Type | What it is |
|---|---|
| Location | Your approximate location, if you allow it, to show you local tournaments. You can turn this off in your phone’s settings |
| Device | Device model, operating system and app version, a push notification token, your IP address, and crash and performance logs |
| Usage | Which tournaments you open, join, host and finish, and how you move through the app |
Sensitive information
Your gender and the genders you’d like to meet may say something about your sexual orientation. We only use this to show you the right tournaments and the right people, and we rely on your explicit consent to do so. You can withdraw it at any time by changing your preferences or deleting your account.
3. How we use it
| What we do | What we use | Why we’re allowed to |
|---|---|---|
| Run your account and the app | Account, profile, tournaments | To perform our contract with you |
| Show you tournaments near you and in your age range | Account, location | Contract; your consent for location |
| Show your videos to the hosts of tournaments you enter | Profile, videos | Contract |
| Screen videos on your phone before they upload, and moderate content | Videos, messages, reports | Our legitimate interest in keeping Joust safe; legal obligations under the Online Safety Act 2023 |
| Keep people under 18 off Joust | Date of birth, age checks | Legal obligation; legitimate interests |
| Send you notifications about your tournaments | Push token | Your consent, which you can turn off at any time |
| Fix bugs and improve Joust | Device and usage information | Legitimate interests |
| Answer support requests and legal requests | Reports and support | Legal obligation; legitimate interests |
We do not sell your personal information, and we do not use it for targeted advertising. [Whether content trains machine learning models]
4. Who can see what
When you join a tournament as a player, its hosts and co-hosts see your profile and your videos. They can discuss them in a group chat that players can’t see.
Players see the hosts of a tournament, and never the other players. Co-hosts see each other and the host group chat. At the end of a tournament, the winner and the host who picked them can see each other’s profiles and chat.
A tournament can be shared as a link outside the app. [What a link shows to people without Joust]
5. Who we share it with
We use a small number of service providers to run Joust. They process your information on our behalf and only as we instruct:
| Provider | What for |
|---|---|
| Supabase | Our database, sign-in and file storage |
| Stream | Group chats and match chats |
| Apple | Sign in with Apple, push notifications and App Store purchases |
| [Crash reporting and analytics] | [To be confirmed] |
We may also share information when the law requires it, to protect someone’s safety, to respond to a valid legal request, or as part of a sale or reorganisation of our business.
6. International transfers
Some of our providers process information outside the UK. Where they do, we make sure it is protected, for example by relying on UK adequacy regulations or using the UK International Data Transfer Agreement or Addendum.
7. How long we keep it
| Information | How long |
|---|---|
| Account and profile | While your account is open, then deleted within [30 days] |
| Videos | [Period] after their tournament ends |
| Chats | While either person in the chat keeps their account, unless reported |
| Bans and serious reports | [Period], so people we’ve removed can’t come back |
8. Your rights
In the UK, you have the right to access your information, correct it, delete it, restrict or object to how we use it, move it to another service, and withdraw any consent you’ve given. You can also complain to the Information Commissioner’s Office at ico.org.uk.
In the US, depending on the state you live in, you may have the right to know what we collect, get a copy, correct it, delete it, and limit how we use sensitive information. We don’t sell or share personal information for cross-context advertising. We won’t treat you differently for using these rights.
To use any of these rights, go to Settings in the app or email [privacy email]. We’ll reply within one month.
9. Keeping it safe
We encrypt information in transit and at rest, limit who on our team can access it, and screen videos on your phone before they upload. If a breach affects you, we’ll tell you as the law requires.
10. Age
Joust is only for adults aged 18 and over. If we learn that someone under 18 has an account, we will close it and delete their information.
11. Changes
We’ll tell you about significant changes to this policy in the app or by email before they take effect.
12. Contact
Joust Plus Limited, [registered address]. Email [privacy email].